FAQ
FAQ
Frequently Asked Questions
Frequently Asked Questions
Question: Why a holistic wellness center?
Answer: At Ancora, we trust our clients as experts in their lives. That means we understand that each individual knows what they need for wellness. Sometimes it’s talking to someone. Other times, it’s exploring what food we’re nourishing ourselves with. Or maybe you need to see our naturopath to talk about other options.
Having all these services under one roof means that we can work collaboratively towards your goals, without you driving around or signing ROIs or telling your story over and over again.
Question: What kinds of services are you providing?
Answer: Right now, we have naturopathic care, nutritionist services, Reiki and mental health counseling. We have a variety of counselors available to serve you (and they all have different styles).
We strive in everything we do to be LGBTQIA affirming, trauma informed, and anti-oppressive.
And, we are always looking for more professionals, including massage therapists, acupuncturists, and more. Visit our employment page for more information.
Question: Okay, so do you take insurance?
Answer: We currently accept some insurance plans including OHP (not Open Card), United Healthcare, Regence Blue Cross Blue Shield, Pacific Source, Aetna and Providence. Please reach out to us to see if yours is included as it varies by provider. The insurance industry is part of why wellness is so segmented and non client-centered. Insurance also means labels, timelines, and paperwork.
We are actively doing research and negotiations with various insurance plans to offer our care to more people, including Kaiser, Medicare, etc. But we’re also making sure that the plans will support the wellness services we have to offer.
Question: Can I be seen virtually?
Answer: The easy answer is, yes! There are some ground rules, though. You must be located in the State of Oregon- our licensing rules don’t let us see you while you’re traveling, after you’ve moved, etc.
We do ask that you make sure you’re in a confidential space for your telehealth appointments. Try to have good wifi/data coverage. Tissues, if you feel like you need them. And please, please do NOT drive at the same time.
Question: What is the first step?
Answer: Our providers all offer free 20(ish) minute virtual consultations. We don’t get too deep into what’s bringing you to our services (not until you sign the fancy paperwork), but we do talk about your needs, answer questions you may have, and get to know one another. If it’s not a good fit in terms of personality- that’s totally okay. Particularly for our counseling clients- we want to make sure it’s a good fit. Studies show that good rapport leads to good treatment outcomes.
Question: What is counseling and why is it included?
Answer: Depends on the person. For some, counseling is learning tools and tricks to help them in everyday life. For others, there is a solid goal in mind and we’re there for strategizing, accountability, and an objective voice. Some people just need someone to talk to and our sessions are “emotional vomit”. I would recommend a free consultation to talk about your needs.
Counseling is included because the mind and body are interconnected. Our mental health is impacted by how we’re feeling physically (and visa versa). At Ancora, we see you as a whole- not segmented parts.
Question: What is Naturopathic Care?
Answer: Naturopathic care is a specialized field of medical care that incorporates eastern and western modalities into practice. While our naturopath can prescribe medications, run labs, and make referrals like any other PCP, they typically start with looking at natural and lifestyle interventions. Naturopathic appointments are generally a bit longer in duration as well, honoring the complexity of you, your life, and the goals bringing you to care.
